FAQ

Haven't found the answer to your question? Our Customer Service Team is here to help, Email to sales1@cjfjewelry.com to contact us.

What is your delivery time?
1. There are 30-50days of the batch order production.
2. Sampling time is 7-10days.

Can you offer the free sample?
We usually offer the free samples to our customers. But they will in charge of the freight from door to door.

Are all the items nickle free?
Our items reached the European test standard. The nickle element is in control rate.

What is your solution if I found the goods turn color?
1. Customers send back the goods and we will send the new batch items.
2. Parcel refund.

How about your after sale service?
If you find some problems when you received the goods, please contact us first and send more information to us. We will try best to deal with it.

How long is your products plating finish can last?
Can be Last around more than 12months. We use the PVD finished, and the thickness of surface is around 5micron.

How do you make sure Standard High Quality?
We can make sure our products are high quality from below aspects.
1. We have SGS Certificate and professional team to check and assure the production is 100% qualified.
2.For our finished products we will check every single piece before it is packed. Polishing plaing and so on.
3.We are top supplier on Alibaba trade Assurance. You will be protected on your money and your goods quality.

Do you have any items in stock?
1. Accept small order about stock type. Have a discount for big quantity.
2. Knowing well the operation about Amazon. Accept to do UPC code.

Can you print the Logo and make a sample?
1. Send us the sketch. We make a drawing for you.
2. Free for existing model, deliver in 2days, 7days sampling day for custom design.

Are you a factory?
Yes, we are professional manufactory of Stainless STEEL Body jewelry and Fashion jewelry. We have been producing Jewelry since 2006.